SABIYA CONNECT

Every customer message, answered.
In one inbox.

Website chat, Instagram DMs and Facebook Messenger land in one place. Connect replies in seconds, captures the lead and lets the customer pick a time, so you can get back to the job.

✓ Replies 24/7   ✓ Sounds like you   ✓ Live in 10 minutes

11:47
BO

Big O Tyres

Instagram

Hey — can I book a puncture repair for Monday morning?
Hi! Puncture repair from $45. Pick a time here: sabiya.com.au/book/big-o
Done, Monday 10am
Perfect — the team will confirm shortly.
Message…

11:47 pm · answered in 6 seconds

  • 3

    channels in one inbox

  • 24/7

    replies, including 11pm Saturday

  • 10 min

    to go live

  • 1

    line of code to install

What does Sabiya Connect do?

Stop switching between apps.

Website, Instagram and Messenger in one list. Reply from anywhere, and the customer gets it where they messaged you.

Inbox · 5 new

AllWebIGMessenger
  • Instagram

    Mia N

    Monday 10am works

    ✦ AI replied
  • Messenger

    Jordan T

    Do you fit run-flats?

    ✦ AI replied
  • Website

    Sam K

    Need a quote for four tyres

    Needs you
  • Website

    Priya R

    Can you fit 17s?

    ✦ AI replied
  • Messenger

    Tom B

    Running late for 3pm

    ✦ AI replied

How does Connect capture leads?

Leads captured. Bookings requested. You just approve.

Connect asks the right questions and saves the details. When a customer is ready, your booking calendar opens right in the chat, or Connect sends your booking link on Instagram and Messenger. Every lead lands sorted by what they want, with the conversation attached.

New lead

Mia N

0400 ··· 022

example@email.com

InstagramWants: booking

Booking request

Puncture repair

Mon · 10:00 am

via Instagram

ApproveChange

Can I take over a conversation?

Step in whenever you like.

Start typing and Sabiya steps back. Turn AI replies on or off per channel. Customers always know when they're talking to your assistant.

Also: see which ad or search brought each customer in.

Connect your Facebook Page and Instagram account in a few clicks. Sabiya accesses your Page and Instagram only to receive your customers' messages and send your replies. Nothing is posted on your behalf, and you can disconnect any time. Instagram and Messenger are on Grow and above.

  • Website Chat
  • Instagram DMs
  • Facebook Messenger
  • WhatsAppComing soon

Instagram

Sabiya AI on

Messenger

Sabiya AI on

Website

Team replies

Before Sabiya, replying to quotes after hours or while balancing jobs in the workshop was a constant bottleneck. Now, Sabiya handles the initial back-and-forth, collects the vehicle details, and books the customer in. We've saved at least 6 to 8 hours of phone and messaging back-and-forth every week, and our response time went from hours down to seconds.
OM
Omar M.
Owner · Big O Tyres and Wheels
Managing customer enquiries and bulk orders for 1st Safety used to swallow up our days. Sabiya brought everything into one inbox, allowing us to capture lead details for bulk orders instantly. It's saved us 6+ hours of back-and-forth every week and dramatically improved our response time.
SM
Sam M.
Owner · 1st Safety
  • Data stored in Sydney
  • APP 8 compliant
  • Built for Australian and NZ businesses

Common questions about Sabiya Connect

It sounds like your team, with your tone and your details. It introduces itself as your business's AI assistant, and you can step in any time.

See all Connect FAQs →

Pricing

STARTER

A$69/mo

  • · Website chat, lead capture and booking
  • · 150 Actions a month, shared with Advisor and Workshop

GROW · MOST POPULAR

A$199/mo

  • · + Instagram & Messenger in the same inbox
  • · + Multi-staff booking
  • · 500 Actions a month

A$ per month, excluding GST. Google or Outlook calendar sync on every plan.

See all plans and estimate your Actions →